At Trust Eibarres SA we respect your privacy and protect your personal data. This policy explains, in a basic and clear way, what data we collect, for what purpose, how long we keep it and how you can exercise your rights.
1. Data controller
Trust Eibarres SA (C.I.F. A20003877), Murrategi 9, Azitain, 20600 Eibar, Gipuzkoa (Spain). Email: trust@www.cartuchostrust.com. Phone: +34 943 120 402.
2. Data we collect
We collect the data you provide through our contact forms (name, email address, subject and message), as well as technical data necessary for the operation and security of the website (for example, IP address and browsing data). We do not request specially sensitive data.
3. Purpose and legal basis
We use your data to:
- Respond to your enquiries and requests.
- Manage the commercial relationship and send you information you have requested.
- Maintain the security of the website and prevent misuse.
- Comply with applicable legal obligations.
The legal basis is your consent when submitting the form, our legitimate interest in the security of the site and, where applicable, compliance with legal obligations.
4. Retention
We retain data only for as long as necessary to handle your request and, afterwards, for the legally required periods. When no longer needed, it will be deleted or securely anonymised.
5. Recipients
We do not sell or transfer your data to third parties for advertising purposes. Our service providers (hosting, email, IT support) may access it under data processing agreements. We may also disclose it to authorities when required by law.
6. Your rights
You may exercise your rights of access, rectification, erasure, restriction of processing, objection and portability at any time, and withdraw any consent you have given. To do so, write to trust@www.cartuchostrust.com or use our contact page, stating the right you wish to exercise. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or the supervisory authority in your country.
7. Cookies
This site uses cookies and similar technologies. You can find detailed information in our Cookie Policy.
8. Security and changes
We adopt reasonable technical and organisational measures to protect your data. We may update this policy to reflect legal or technical changes; the version published on this page will be the one in force.
Last updated: 26 October 2026.